Bustamante, J. C., L.Kuffo, E.Izquierdo, C.Vaca (2018) Automated Detection of Customer Experience through Social Platforms.
Bustamante, J.C ; Wong, S. (2018) The effect of relational capital in export markets: a
Wong, S. & Bustamante, J.C. (2017) Surpassing the emerging country threshold: Challenges for Business Government.
Bustamante, J.C. (2017) In-store Customer Experience: Measurement and economic-relations effects. Artículo presentado en 16th International
Bustamante, J.C. (2017) In Store Customer Experience: A first approximation in the construction of a
Bustamante, J., and Rubio, N. (2017). Measuring Customer Experience in Physical Retail Environments. Journal of
El profesor de ESPAE Juan Carlos Bustamante asistió a la Association for Consumer Research Latin
Malecón 100 y Loja, ESPOL Campus – Las Peñas Guayaquil – Ecuador
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